MetTel: Here We Grow Again

MetTel is excited to announce that it is investing $3 million in its NYC headquarters! As adoption for MetTel’s award winning communications solutions and fully managed network services continue to expand, we have committed to creating at least 100 new full-time jobs in software development and professional services in New York City. The leaders of Empire State Development, Hope Knight, and of NYC’s Economic Development Corporation, Andrew Kimball, attended a ribbon-cutting ceremony at MetTel’s 55 Water Street offices. To mark MetTel’s commitment, New York Governor Kathy Hochul said, "The expansion of MetTel serves as a testament to the region's stature as a dynamic tech hub, reaffirming our position at the forefront of innovation, growth, and job creation."

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Introducing MetTel’s SD-WAN Client for the Mobile Workforce

MetTel recently announced SD-WAN Client for mobile devices, a service piloted with clients through MetTel Customer Innovation Labs. The SD-WAN Client brings all the benefits of SD-WAN to the office, home, road, or wherever workers need to access the high bandwidth performance and security of their corporate network. We look forward to completing the lab program and delivering the SD-WAN Client to customers as part of our fully managed network services using VMware SD-WAN underlying technology.

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Blog: BYOD vs. COPE: Which is Better?

Wondering what the differences are between Bring Your Own Device (BYOD) and Corporate Owned Personally Enabled (COPE)? In MetTel’s recent blog post, we discuss how each policy works and the pros and cons of each. Settle the debate now by reading the blog post below!

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Blog: Cell Phone Cemetery No More

MetTel’s VP of Mobility and IoT, Max Silber explains why companies are increasingly recycling or replacing broken mobile devices using MetTel’s Mobile Device as a Service solution (MDaaS) for enterprise mobility. Read more on why MetTel’s MDaaS solution is the way to go and say goodbye to throwing broken devices into the dreaded “cell phone cemetery.”

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Video: Lori Thomas Featured on Techie & the Biz Podcast

In the latest episode of MetTel’s video podcast, Techie & the Biz, Lori Thomas, SVP of Strategic Engagement and Transformation (SET) at MetTel elaborates on how she built the customer experience for MetTel’s top clients through SET’s white glove, consultative approach and her focus on women in technology leadership. Learn more by listening to her expert advice!

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CNBC: Ed Fox Discusses the AI Spending Boom

MetTel’s CTO, Ed Fox is featured in CNBC discussing generative AI and how MetTel has built award-winning AI functionality into its care center to read incoming client emails, interpret the intent, and then act. Ed explains how artificial intelligence has made a tremendous impact on incident-related tasks, giving our teams about 380 extra people-hours to focus on thoughtful care solutions per month.

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